About Crystal

Crystal Yan is a product manager and designer focused on designing product experiences that customers love. Currently, Crystal is a Product Manager at Stripe, product advisor to startups, and leadership coach to emerging product and design leaders. Previously, she was the Product Lead for Passbook by Remitly in Seattle, WA, where she led teams to launch new businesses and financial services for immigrants and their families. Crystal served a two year term with the United States Digital Service at the White House in Washington DC, where she led product and UX teams working on improving public services for 700,000+ asylum seekers and healthcare providers serving 57 million patients. She was part of the founding team at FiscalNote, where she helped the company achieve initial product-market fit, grow from 15 to 150+ employees, and launch a new multimillion dollar product portfolio that tripled average contract value (ACV). She teaches at Maryland College of Art & Design (MICA), School of Visual Concepts, and at technology and design conferences globally.

Crystal on LinkedIn
Crystal's website

About the Talk

"Bias, Uncovered"

Are you ready to confront bias? In this interactive session, you’ll be challenged to uncover your own cognitive biases and explore how understanding them can help us design for the behaviors we encounter every day. You’ll get a crash course in three particular cognitive biases (anchoring bias, confirmation bias, and social proof), and learn more about their applications in the real world. Most importantly, you'll walk away with actionable ideas for how to leverage this understanding to design more inclusive user research and hiring practices, so that you can design more inclusive and equitable products/services and teams.

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Talk Schedule

Day 1, 6:00 to 6:45 PM

UX+ Conference 2023 Speakers

Image of Fonz Morris
Fonz Morris
Lead Product Designer,
Image of Crystal Yan
Crystal Yan
Product Manager,
Image of Jay Demetillo
Jay Demetillo
Silvano D’Orazio
Group Head of UX & Brand, TymeGroup
Image of Yutong & Yunan Xue
Yutong & Yunan Xue
Staff Product Designer & Product Manager, Meta
Image of Alexis Collado
Alexis Collado
Chief Design Officer,
Image of Kristian Mikhel
Kristian Mikhel
Senior Product Designer,
Image of Aditi Kulkarni
Aditi Kulkarni
Product Design Leader,
Prev. Shopify
Image of Leroy Almeida
Leroy Almeida
Product Design Lead,
Image of Anj Garong
Anj Garong
Web3 UX,


last chance

see you next year!

Major PH credit cards, BPI, UB, and GCash accepted.
freebiE for all attendees
UX+ Shirt!